Shipping & Delivery
Welcome to Mouthology! We are dedicated to providing you with the best possible service, including fast and reliable shipping through Amazon Multi-Channel Fulfillment (MCF). Please review our shipping policy to understand our procedures and policies.
Shipping Methods and Carriers
We use Amazon Multi-Channel Fulfillment to ensure that your orders are delivered promptly and securely. Amazon MCF allows us to leverage Amazon's vast logistics network to provide a variety of shipping options, including standard, expedited, and priority shipping.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of the products, the shipping method selected, and the delivery destination. You will be able to view the shipping cost for your order at checkout before completing your purchase.
Delivery Times
Standard Shipping: 3-7 business days
Expedited Shipping: 2-5 business days
Priority Shipping: 1-3 business days
Please note that delivery times are estimates and may vary depending on your location and external factors such as weather conditions and carrier delays.
Order Processing
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment through Amazon's tracking system.
International Shipping
Currently, Mouthology ships to addresses within the United States and selected international destinations. Please note that international shipments may be subject to additional customs duties, taxes, and fees, which are the responsibility of the recipient.
Shipping Restrictions
Certain products may be subject to additional shipping restrictions due to size, weight, or regulatory requirements. These restrictions will be noted on the product page, and you will be notified if any such restrictions apply to your order.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at hello@mouthology.com. Provide your order number and a description of the issue. We will work with Amazon MCF to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at:
Email: hello@mouthology.com
We appreciate your business and are committed to providing you with the best possible shopping experience. Thank you for choosing Mouthology!
Shipping Methods and Carriers
We use Amazon Multi-Channel Fulfillment to ensure that your orders are delivered promptly and securely. Amazon MCF allows us to leverage Amazon's vast logistics network to provide a variety of shipping options, including standard, expedited, and priority shipping.
Shipping Rates
Shipping rates are calculated based on the weight and dimensions of the products, the shipping method selected, and the delivery destination. You will be able to view the shipping cost for your order at checkout before completing your purchase.
Delivery Times
Standard Shipping: 3-7 business days
Expedited Shipping: 2-5 business days
Priority Shipping: 1-3 business days
Please note that delivery times are estimates and may vary depending on your location and external factors such as weather conditions and carrier delays.
Order Processing
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment through Amazon's tracking system.
International Shipping
Currently, Mouthology ships to addresses within the United States and selected international destinations. Please note that international shipments may be subject to additional customs duties, taxes, and fees, which are the responsibility of the recipient.
Shipping Restrictions
Certain products may be subject to additional shipping restrictions due to size, weight, or regulatory requirements. These restrictions will be noted on the product page, and you will be notified if any such restrictions apply to your order.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at hello@mouthology.com. Provide your order number and a description of the issue. We will work with Amazon MCF to resolve the issue and ensure that you receive a replacement or refund as soon as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at:
Email: hello@mouthology.com
We appreciate your business and are committed to providing you with the best possible shopping experience. Thank you for choosing Mouthology!